The person responsible for data processing is:Natura Holz Toy SRL
Tax ID: RO48072095
Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about the handling of your data.
- Access data and hosting
You can visit our website without giving any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 S. 1 lit. All access data will be deleted no later than seven days after the end of your visit to the website.
Third party hosting services
As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is based in a country outside the European Union for which the European Commission has determined an appropriate level of data protection by resolution.
- Data collection and use for contract processing, establishing contact and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without specifying them. Which data is collected can be seen from the respective input forms. We use the data you have provided in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR to process contracts and your inquiries.
Insofar as you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.
- Data transfer
In order to fulfill the contract in accordance with Art. 6 Paragraph 1 Sentence 1 lit. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you have to log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
We also use an external merchandise management system to process orders and contracts. The data transfer or processing that takes place in this respect is based on order processing.
We use payment service providers and shipping service providers who are based in a country outside the European Union. The transfer of personal data to these companies takes place only in the context of the necessity to fulfill the contract.
The same applies to the transfer of data to our manufacturers or wholesalers in those cases in which they take over the shipping for us (drop shipping).
Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will forward your email address and telephone number to the selected shipping service provider on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. Delivery can contact you for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this that is permitted by law and about which we will inform you in this declaration.
- Email newsletter
Email advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.
The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose.
This service provider is located in a country outside the European Union for which the European Commission has determined an appropriate level of data protection by resolution.
- Social media
Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves for better, active communication with our customers and interested parties. There we provide information about our products and current special promotions.
When you visit our online presence on social media, your data can be automatically collected and saved for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your device. The visitor behavior and the interests of the user are stored in these cookies. According to Art. 6 Paragraph 1 lit. If you are asked for your consent (consent) to the data processing by the respective social media platform operator, e.g. with the help of a checkbox, the legal basis for the data processing is Art. 6 Para. 1 lit. a GDPR.
If the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can behere can be viewed.
The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options to protect your privacy, in particular options for objection (opt-out), can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.
The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which youhere can see.
You can find more information on data processing when visiting a Facebook fan page (information on Insights data)here.
Opposition option (opt-out):
- Contact options and your rights
As a data subject, you have the following rights:
- In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
- In accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
- In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- is necessary for the establishment, exercise or defense of legal claims;
- according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as
- you dispute the accuracy of the data;
- the processing is unlawful, but you refuse to delete it;
- we no longer need the data, but you need them to assert, exercise or defend legal claims or
- You have lodged an objection to the processing in accordance with Art. 21 GDPR;
- In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
- According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.
After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims
This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.